TAPTES will not accept returns of Non-Quality Issue due to high shipping cost from Hong Kong to other countries.
Spoilers are over sized items. Therefore we cannot offer Air shipping. All spoilers shipped by Ocean Shipping.
Please make sure Email reachable as TAPTES will contact you via Email on Carbon Fiber Spoiler delivery notice.
Note:Two venting holes and some producing scratches in the carbon fiber spoiler underside, invisible after installation, Venting holes designed for preventing the spoiler from bursting when exposed to the high temperatures environment, producing scratches are currently inevitable during producing. Both not affect your spoiler and car exterior look after installation.
Q: Are TAPTES carbon fiber spoiler for the Tesla Model S, Model X, and Model 3? A: No, only available for Model X .
Q. Are tools or screws required to install the blade spoiler? A: No tools or screws are required.
Q: Do you have your own brand name on the package? A: Default is no company brand name, neutral packaging.
Q: Is it possible to remove the spoiler once it has been attached and will there be any permanent damage to the car surface? A: It is possible to remove the spoiler. Use a fine fishing line, cut about a 20-inch length and slip the line under the tip of the spoiler between the carbon fiber and that car’s surface. Using a sawing action, break the adhesive bond as you move across the entire length of the spoiler. Then use automotive cleaning spray to remove the glue residue. Most of it can be removed with your finger.
Q: I don't think I can install it myself, what should I do? A: You can bring the spoiler to a professional installer who can install the spoiler for you.
This page is to show you how to track your order after your order gets shipped. After your order gets shipped, you'll receive a shipping confirmation email. The email includes the items that get shipped, tracking number, tracking website, etc.
The tracking website sent to you can't update promptly according to our experience. So we recommend you may track your order on following websites:
1. First website is http://www.yuntrack.com. Input the tracking number sent to you, click the "track my parcel" bar, and you'll get the detailed tracking information.
2. Second website is https://www.17track.net/en. Input the tracking number sent to you, select "auto-detect carrier" of the carrier option, click track and you'll get the detailed tracking information.
3. Third website is your country's postal system. After the package is released from Customs, most TAPTES package will be handed over to and delivered by your country's postal system.
How to get the tracking number for your country's postal service?
You can use the tracking number, which is included in the shipping confirmation email and track on this site http://www.yuntrack.com then you'll get several numbers. The "Last Mile Delivery Tracking Number" is the one for your country's postal service.
At last, if you can't track by following above steps, please fill in information box below and get in touch with TAPTES Customer Service. We'll reply to you within 24 hours.