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How to track your order
This page is to show you how to track your order after your order gets shipped. After your order gets shipped, you'll receive a shipping confirmation email. The email includes the items that get shipped, tracking number, tracking website, etc.
The tracking website sent to you can't update promptly according to our experience. So we recommend you may track your order on following websites:
1. First website is http://www.yuntrack.com. Input the tracking number sent to you, click the "track my parcel" bar, and you'll get the detailed tracking information.
2. Second website is https://www.17track.net/en. Input the tracking number sent to you, select "auto-detect carrier" of the carrier option, click track and you'll get the detailed tracking information.
3. Third website is your country's postal system. After the package is released from Customs, most TAPTES package will be handed over to and delivered by your country's postal system.
How to get the tracking number for your country's postal service?
You can use the tracking number, which is included in the shipping confirmation email and track on this site http://www.yuntrack.com then you'll get several numbers. The "Last Mile Delivery Tracking Number" is the one for your country's postal service.
At last, if you can't track by following above steps, please fill in information box below and get in touch with TAPTES Customer Service. We'll reply to you within 24 hours.