Shipping & Returns
Taptes ships worldwide, we ship packages to international destinations. To learn more about our international shipping policy, simply scroll down below.
- After you placed an order, we will estimate shipping time based on the availability of the purchased items. International shipping rates may vary based on item type, quantity, total weight of your order and the destination's postal code.
- Generally it takes 10 to 20 days for your order to arrive. Faster delivery is available with an additional cost to upgrade to DHL/EMS/FEDEX, etc.
- Shipping charges do not include custom duties or taxes at your country. Shipping internationally does mean that you may be required to pay custom duties and taxes. All international customers are responsible for the custom duties within their own country. For further information, you may contact our sales.
- If your item arrived damaged, please send us a very clear picture of the damaged through Email to firstname.lastname@example.org and give us 6 business days for us to file a claim with the carrier. Once it's approved, we would send you a brand new products. If your item arrived is defective and you want to request a refund or a replacement, simply send an Email to email@example.com within 7 days of delivery. We will issue your request as soon as receiving your email.